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Privacy policy

1. Introduction

Your privacy is very important to us. This policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

2. Information We Collect

Personal Data: Name, email address, phone number, billing & shipping address.

Payment Data: Payment method, billing details (handled securely via third-party payment processors).

Usage Data & Device Info: IP address, browser type, pages visited, referral source, device type, and other analytics.

Cookies & Tracking: We use cookies, pixels, and similar technologies to improve your shopping experience and for marketing purposes.

3. How We Use Your Information

To process your orders and deliveries.

To communicate with you about order status, returns, and customer support.

To personalize your experience — recommending products, promotions, etc.

To send marketing emails, with your consent, about new launches, offers, and news.

To detect and prevent fraud or misuse of our services.

4. Data Sharing & Disclosure

We may share your information with:

Service Providers & Partners (e.g. payment gateways, shipping companies, marketing platforms)

Affiliates & Business Transfers in case of a merger, acquisition or sale

Legal & Compliance Authorities when required by law

We do not sell your personal data to third parties for their own marketing use.

5. Cookies & Tracking Technologies

We use:

Essential Cookies — required for site functionality (e.g. shopping cart)

Performance / Analytics Cookies — to monitor how our site is used

Targeting / Marketing Cookies — to show ads relevant to your interests

You may disable or delete cookies via your browser settings, but some site features may become inaccessible.

6. Data Security & Retention

We follow industry best practices to protect your data (secure servers, encryption, access controls).

We retain personal data only as long as needed to fulfill the purposes for which it was collected, or as required by law.

When data is no longer needed, we remove or anonymize it.

7. Your Rights

You may request to:

Access or update your personal information

Delete your account or data (when no longer needed for legal obligations)

Opt out of marketing communications

To make such requests, contact us (see “Contact Us” below). We will respond within a reasonable timeframe, in compliance with applicable law.

8. Children

Our site is intended for adults. We do not knowingly collect or process personal data from children under 13. If you believe a child has submitted personal data to us, please contact us so we can delete it.

9. External Links

Our site may contain links to external websites. This Privacy Policy does not govern their practices. We encourage you to read their policies before providing personal data.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we update, we will revise the “Last updated” date and post the new version on this page.

11. Contact Us

If you have questions or requests about your privacy or this policy:

📧 Email: koreancare.teams@gmail.com

📱 WhatsApp: +971 54 236 1081
📍 Location: United Arab Emirates